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Where is your customer database on your DMS system? Do you know how to data mine to target market to customers? This guide comes with instructions for ADP, R+R (Power-UCS and ERA,) Arkona/DealerTrack, PBS, AutoSoft, DDS, and others. It also has over 25 marketing ideas ready for you to create – that’s over two years worth of monthly ideas to help you sell more cars and service them - or win your best idea sessions! This step-by-step guide created in Word and emailed to you with instructions and worksheets helps you use your existing DMS system or your CRM software to increase sales today. Using the 5 step process, you’ll find the best products to sell, how to contact your customers, and measure your results. This is a perfect project for your high tech General Manager, Sales Manager, IT Director, Internet, Inventory, CSI, BDC, or CRM manager - or for a Super, Super Controller!
Need to extract from a DMS system? Contains information on getting data out of ADP’s new Web Suite 2007, websuite 1000 (Alliance,) ARG (former EDS,) Arkona, ACS, Auto/Mate, DPC, Dubuque, R+R Eralink, and R+R Power (UCS).
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Are you changing DMS systems and need a backup of your old system? Look at our new DMS Import Product
Do you want to learn how to push and pull from ADP, R+R systems, pull from UCS and Arkona systems? Do you want to get data from PBS, Autosoft, ACS, Auto/Mate? We know where the data is, how to get it and how to convert to delimited, fixed, XML files. We'll teach you how!
Prior Projects - Clients
- Newgen Results - Automated Reservation System push into ADP and R+R, Ford React, Toyota Parts Extraction for ADP, R+R and UCS.
- IBM - Saab Dealer Communication System, ALEC (AutoLoan Exchange)-F&I, Inventory download and F&I deal push back into ADP and R+R systems.
- David Lewis & Associates - Push car deals back into ADP and R+R systems. Pull customer and inventory data.
- Chase Bank / DealerTrack - Inventory download and F&I deal push back into ADP and R+R systems.
- IStarXchange - Extract parts inventory, push parts invoices created on the web back into ADP and R+R systems.
- AutoGuru.com - Inventory and car sales download for ADP and R+R.
- Cars - Service repair order download for R+R systems.
- First Extended Warranty - F&I and Inventory download and push.
DPC, Auto/Mate, ACS - Extraction for Data conversion
Crowe Chizek and Company, LLP contracted with Sandi to assist us in developing our C.A.P. (Client Access Process) project. Sandi helped develop and train our staff on extracting accounting and operational data from automobile dealership systems. This data was converted to Microsoft Office products and specialized reports were developed for statistical and analytical purposes. Crowe Chizek and Company, LLP is the tenth largest CPA firm in the nation and specializes in automotive accounting. They are affiliated with Auto Team America a consortium of leading CPA firms serving over 1300 dealerships nationwide.
We selected Sandi Jerome because she is an industry leader in computer technology, especially interfacing with a dealership's in-house system. They have ongoing relationships with the major vendors; Reynolds + Reynolds, UCS, EDS, and ADP. At the time that Sandi became involved in the project, we had reached a standstill due to a lack of support from the computer vendors. Sandi was able to get us over the technical hurdles and complete the project on schedule and within budget.
During the past few years, Sandi has provided our entire automotive group with ongoing support whenever they encounter a problem with computer systems, dealership accounting, or communication issues. Our group has come to depend on her prompt and accurate response to our problems.
If you need any additional information, please feel free to call me at (800) 599-2202 X8666 or email at lmiller@crowechizek.com.
Lloyd Miller, CPA
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